FAQs
Your Questions Answered
At The Kooler Group, we understand that you may have questions about our services and offerings. We’re here to provide clear answers and help you make informed decisions.
How does the cart work at an event?
We deliver and set up the cart before your event begins. Once everything is ready, the cart becomes a fun self-serve drink station for your guests.
Guests simply pour their frozen drink from the machine, add garnishes from the garnish station, and enjoy.
At the end of the event we return to pack down the cart.
Do you supply alcohol?
Our standard packages are dry hire or mixer packages, which means you supply your own alcohol if you choose to include it.
This makes things simpler for private events and allows you to select your preferred spirits.
We can provide recommended alcohol pairings for different frozen drink flavours.
What power is required?
Our frozen drink machines run from a standard 240V power outlet.
All we need is a nearby power point within a few metres of the cart. If power is further away, we can supply an extension lead.
How much space is needed for the cart?
The cart requires approximately:
• 1.5m width
• 0.7m depth
We recommend allowing a little extra space around the cart so guests can comfortably access the drinks.
How many guests can the machine serve?
Our frozen drink machines are perfect for events with approximately 20–80 guests depending on the package and duration.
If you’re planning a larger event, we can discuss additional machines or flavours.
What drink flavours are available?
At our company, we offer an exciting selection of popular flavors to cater to your's needs. If you have a specific flavor in mind, we can procure it in advance, ensuring you have exactly what you want. For sporting events, we can also provide high electrolyte mixes to keep everyone energized and hydrated. Let us help make your event flavorful success!
Do you travel outside Central Queensland?
Yes, we service Central Queensland and surrounding areas.
Travel outside our standard service area may include a small delivery fee depending on distance.
How do I book?
Simply head to our Contact / Book page and send us your event details including:
• date
• location
• guest numbers
We’ll get back to you with availability and package options.